Direct Van Hire Ltd

When hiring a van in Norwich, start by choosing the right size. A small panel van (SWB) handles single-room moves and small deliveries. A long wheelbase (LWB) suits larger loads. A Luton van with tail lift is best for full house moves — the box body protects furniture from weather and the tail lift makes loading heavy items much easier.

Check what is included in the price. Mileage limits vary significantly — some companies offer unlimited mileage while others charge 15-25p per mile over the allowance. Insurance excess can range from £250 to £1,000, so ask about excess reduction options. Confirm whether fuel, VAT and any cleaning charges are included in the quoted price.

Read Google reviews carefully, paying attention to comments about vehicle condition, hidden charges and the collection/return process. A reputable company will do a thorough walk-around with you at collection, noting any existing damage on a condition report that you both sign.